Privacy Policy

Agentrio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.agentrio.ai] (the "Site") and utilize our AI-powered customer service solutions ("Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and other similar information that you voluntarily give to us when you sign up for an account, request information about our services, or interact with our customer support.
• Usage Data: Information automatically collected when you visit our website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to improve your browsing experience and enhance the functionality of our Services. You can control your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide, operate, and maintain our Services
• To improve and personalize your experience on our Site
• To process your transactions and send notifications regarding your account and usage
• To respond to your inquiries and customer service requests
• To send marketing and promotional communications if you have opted into such communications
• To monitor and analyze trends, usage, and activities in connection with the Site and Services

3. How We Share Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: We may share your data with third-party vendors or contractors who provide services on our behalf, such as payment processing, data hosting, or analytics services. These providers are required to handle your data in compliance with our Privacy Policy.
• Legal Requirements: We may disclose your information to comply with legal obligations, protect the rights and safety of our users, investigate fraud, and enforce our agreements.
• Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and Update: You have the right to access and update your personal information that we hold.
• Deletion: You can request that we delete your personal information under certain circumstances.
• Opt-Out of Marketing: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in each email.

Please note that some data may be retained to comply with legal obligations or resolve disputes.

6. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take the necessary steps to remove that information.

7. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our Site and Services following any changes signifies your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Agentrio.AI
748/223 Preuksa Village 19, Soi Mahachai 1, Bangna-Trad Road, Bangpli District, Bangpli yai Subdistrict, Samut Prakarn, 10540
Email: [email protected]
Phone: 02-006-1025